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# snapshot
ROLES
What I do today.
engineering leader product & agile delivery SOCI / CIRMP researcher founder / builder
SPOKEN LANGUAGES
Languages I speak.
punjabi · saraiki urdu · hindi · english arabic (reading)
ATLAS
Where I have lived and worked.
🇵🇰 🇲🇾 🇸🇬 🇦🇪 🇦🇺 5 countries · 20 yrs
AI STACK
What I build and deliver with.
claude code · cursor v0.dev · codex SaLLM framework · vibe coding jira · confluence · miro microsoft 365 · slack · google workspace
# certifications
SAFe SPC
SAFe Program Consultant
PSM I
Professional Scrum Master
PSPO
Professional Scrum Product Owner
PAL-E
Professional Agile Leader
CDMP
Certified Data Management Professional
AWS CCP
AWS Cloud Practitioner
AZ-900
Azure Fundamentals
GCP DGL
GCP Digital Leader
PMI MF
PMI Project Management Fundamentals
# core competencies· What I do when a program is cross-functional, regulated, or on fire.
▸Engineering Leadership & Team Building
▸AI-Enabled Engineering Workflows
▸Cloud & Data Platform Delivery
▸Digital & Mobile Product Delivery
▸Agile Delivery (SAFe · Scrum · Kanban)
▸Delivery Governance & Reporting
▸Stakeholder & Exec Engagement
▸Cross-cultural & Distributed Teams
# professional experience· Where I owned the outcome, the team, and the relationships.
Engineering Manager
Sonic Healthcare
Aug 2026 - present · Melbourne
- Line management for two pathology IT teams.
- Working with the teams and the wider department on agile practice and delivery uplift.
Founder
9T5
Dec 2017 – present · Melbourne
- Built a technology and agile consulting practice across delivery, embedded product work, and transformation.
- Partnered with enterprise teams on product roadmaps, planning rhythm, and execution quality.
Co-Founder
Kind Corner
Apr 2024 – present · Melbourne
- Co-founded a care platform product for neurodivergent kids and families with practical pathways.
- Built cross-functional operating rhythm across product direction, service quality, growth, and community trust.
Senior Digital Delivery Manager
MECCA Brands
Oct 2025 – Apr 2026 · Melbourne
- Led a squad delivering an uplifted, intelligent product discovery experience powered by Constructor.io.
- Drove the rollout of Jira Premium, migrating teams from Miro-based planning to Jira Plans for a single source of delivery truth.
- Introduced a portfolio sprint showcase cadence that materially improved quarterly planning quality and exec visibility.
Delivery Consultant & Coach
Australia Post (via EPiC Agile)
Jul 2025 - Aug 2025 · Melbourne
- Facilitated discovery and shaped epics/features for faster customer delivery.
- Delivered in 4-6 weeks outcomes that usually take 3-6 months.
Delivery Lead & Acting Product Owner (Data)
Wesfarmers OneDigital
May 2023 - Apr 2025 · Melbourne
- Led two data squads across Snowflake, DBT, S3, Airflow, sequencing work to product priorities from marketing and analytics.
- Delivered migration, segmentation, retention, and de-identification programs with measurable product outcomes.
Engineering Manager / Domain Agile Coach
NAB (via 9T5)
Nov 2021 - Mar 2023 · Melbourne
- Led two mobile squads serving ~4 million customers.
- Improved app rating from 3.8 to 4.3 through delivery discipline.
Agile Delivery Consultant
Coles Group (via 9T5)
Jul 2021 - Oct 2021 · Melbourne
- Scrum Master and Agile coach for API squads supporting web/mobile.
Agile Coach - Customer Operations
ANZ (via 9T5)
Oct 2019 - Jul 2021 · Melbourne
- Supported 4+ value teams in customer support ops transformation.
- Proposed a team structure change that shortened time to decision and time to draw-down for customers.
Agile Delivery Manager - Data & Operations
Emirates Airlines
Mar 2018 - Sep 2019 · Dubai
- Led 50 people across BI, analytics, and operational efficiency.
- Supported launch of Data & Analytics ART in enterprise transformation.
Earlier career
2007 to 2018
- Iteration Manager / Agile Enabler · Myer · Jul 2017 - Feb 2018
- Delivery Lead at NAB, via DiUS Computing · Nov 2016 - Jun 2017
- Iteration Manager & Business Analyst · DiUS Computing, Melbourne · Nov 2015 - Jun 2017
- Group Technical Business Analyst · iCar Asia, Malaysia / Indonesia / Thailand · Mar 2014 - Sep 2015
- Technical Business Analyst · iCar Asia · Feb 2013 - Mar 2014
- Business Analyst · Scicom MSC Bhd, Malaysia / Singapore · Oct 2012 - Feb 2013
- Technical Support Executive · Scicom MSC Bhd · Feb 2012 - Sep 2012
- Technical Writer & Software QA Engineer · IT Beams, Pakistan / Saudi Arabia · Feb 2011 - Nov 2011
- Technology Writer & Business Analyst · Bir Al Sabia Technologies, Pakistan / UAE · Jan 2008 - Jan 2011
- Technical Writer · Ikonami, Pakistan / UK · May 2007 - Nov 2007
# current focus· Where my learning hours go.
engineering leadership
Leading an engineering team in a regulated industry. Team health, release quality, and the operating rhythm that keeps people shipping safely.
critical infrastructure research
Working toward a Masters by Research on how critical infrastructure security actually gets measured. Reading the rules the teams I lead work under.
building: cirmp AI
Where the research meets something I actually ship.
building: AI governance & sovereignty
Learning what governable AI looks like for Commonwealth agencies.