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# snapshot· A quick read on roles, languages, where I have lived, and the tools I use most days.
ROLES
Titles and hats I wear in delivery today.
delivery manager / lead agile coach founder culture champion / builder
LANGUAGES
Coaching and facilitation across real human languages.
punjabi · saraiki urdu · hindi · english arabic (reading)
ATLAS
Where work and life have actually happened.
🇵🇰 🇲🇾 🇸🇬 🇦🇪 🇦🇺 5 countries · 20 yrs
AI STACK
AI-native build loop plus the delivery and collaboration surfaces I use at work every week.
claude code · cursor v0.dev · codex SaLLM framework · vibe coding jira · confluence · miro microsoft 365 · slack · google workspace
# certifications· Formal credentials that support delivery leadership, product rhythm, and cloud/data fluency.
SAFe SPC
SAFe Program Consultant
PSM I
Professional Scrum Master
PSPO
Professional Scrum Product Owner
PAL-E
Professional Agile Leader
CDMP
Certified Data Management Professional
AWS CCP
AWS Cloud Practitioner
AZ-900
Azure Fundamentals
GCP DGL
GCP Digital Leader
PMI MF
PMI Project Management Fundamentals
# core competencies· The muscle memory I rely on when programs are cross functional, regulated, or on fire.
▸Agile Delivery (SAFe · Scrum · Kanban)
▸Data Platform Delivery
▸AI-Enabled Delivery & Workflows
▸Agile Project & Program Mgmt
▸Cloud Platforms (AWS · Azure · GCP)
▸Digital & Mobile Product Delivery
▸Agile Coaching & Team Uplift
▸Vendor & Risk Management
▸OKR · PI Planning · Quarterly Rhythms
▸Stakeholder & Exec Engagement
▸Delivery Governance & Reporting
▸Cross-cultural & Distributed Teams
▸High-Performing Team Building
▸Ways of Working Design
▸Data Science / MLOps Delivery
▸Product Discovery & Experimentation
# professional experience· A tight map of where I owned outcomes, teams, and stakeholder trust. Not a generic CV dump.
Founder
9T5
Dec 2017 – present · Melbourne
- Built a technology and agile consulting practice across delivery, embedded product work, and transformation.
- Partnered with enterprise teams on product roadmaps, planning rhythm, and execution quality.
Co-Founder
Kind Corner
Apr 2024 – present · Melbourne
- Co-founded a care platform product for neurodivergent kids and families with practical pathways.
- Built cross-functional operating rhythm across product direction, service quality, growth, and community trust.
Senior Digital Delivery Manager
MECCA Brands
Oct 2025 – Apr 2026 · Melbourne
- Led a squad delivering an uplifted, intelligent product discovery experience powered by Constructor.io.
- Drove the rollout of Jira Premium, migrating teams from Miro-based planning to Jira Plans for a single source of delivery truth.
- Introduced a portfolio sprint showcase cadence that materially improved quarterly planning quality and exec visibility.
Delivery Consultant & Coach
Australia Post (via EPiC Agile)
Jul 2025 - Aug 2025 · Melbourne
- Facilitated discovery and shaped epics/features for faster customer delivery.
- Delivered in 4-6 weeks outcomes that usually take 3-6 months.
Delivery Lead & Acting Product Owner (Data)
Wesfarmers OneDigital
May 2023 - Apr 2025 · Melbourne
- Led two data squads across Snowflake, DBT, S3, Airflow, sequencing work to product priorities from marketing and analytics.
- Delivered migration, segmentation, retention, and de-identification programs with measurable product outcomes.
Engineering Manager / Domain Agile Coach
NAB (via 9T5)
Nov 2021 - Mar 2023 · Melbourne
- Led two mobile squads serving ~4 million customers.
- Improved app rating from 3.8 to 4.3 through delivery discipline.
Agile Delivery Consultant
Coles Group (via 9T5)
Jul 2021 - Oct 2021 · Melbourne
- Scrum Master and Agile coach for API squads supporting web/mobile.
Agile Coach - Customer Operations
ANZ (via 9T5)
Oct 2019 - Jul 2021 · Melbourne
- Supported 4+ value teams in customer support ops transformation.
Agile Delivery Manager - Data & Operations
Emirates Airlines
Mar 2018 - Sep 2019 · Dubai
- Led 50 people across BI, analytics, and operational efficiency.
- Supported launch of Data & Analytics ART in enterprise transformation.
Earlier career: Myer · DiUS/NAB · iCar Asia · Scicom · IT Beams · Bir Al Sabia · Ikonami. These roles are core to my delivery foundation and shaped how I lead product, engineering, and operations teams today.
# current focus· What's pulling me next, where I'm putting my learning hours.
AI governance & sovereignty
Sovereign AI Register, an AU-hosted system of record under the APS AI Plan 2025. Where I'm learning what governable AI looks like in Commonwealth context.
critical infrastructure & cyber
SOCI Sentinel, a compliance harness for SOCI Act and Essential Eight obligations. Translating delivery rigour into regulatory rigour.